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Specialist UC Engineer | Operations and Infrastructure | Technology | Singapore/Melbourne/Perth/Brisbane

Job No. 40367930
Work Type Full Time - Permanent
Location Singapore
Categories Technology/IT - Tecnología/IT
Published | Singapore Standard Time
Applications close | Singapore Standard Time

Join our new Technology team expansion

Our Vision is to enable a fully integrated and highly automated business from resource to market. BHP’s global Technology team is the coming together of a dedicated, innovative team focused on identifying and implementing new ways of raising standards and improving productivity, safety and environmental impact. We will be first to embrace new technologies such as VR, Drones, automation and everything in between to lead our industry globally.

About the Opportunity

As the Specialist for Unified Communications (UC) Engineering, you will be responsible for designing and implementing Unified Communications systems. 

Your responsibilities will include:

  • Migrating analogue and digital PBX phone systems to VOIP
  • Migrating and upgrading legacy VC systems to next generation unified call manager platform.
  • Consolidating call manager infrastructure
  • Preparing and testing UC clients for mass deployment (e.g. Jabber, WebEx and Spark)
  • Maintaining global address books and a unified dial plan
  • Planning and migrating ISDN services to SIP
  • Troubleshooting complex UC related issues, such as voice quality issues.
  • Using skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
  • Resolving a wide range of issues in imaginative as well as practical ways.
  • Working on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Demonstrating good judgment in selecting methods and techniques for obtaining solutions.

Interacting with senior internal and external personnel.


About you

You have an understanding of UC technologies and industry trends, including Voice, Video, Conferencing, and IM and how to apply them at scale.  Furthermore, you have a good understanding of network and wireless technologies, and have a strong level of knowledge of UC administration across multiple solution platforms and device types.  A strong knowledge of network concepts and principles is also sought after, alongside your ability to capture requirements and document high level and detailed designs for voice and video solutions.

To be successful you will need to have:

  • Technical Degree (STEM) which is mandatory for these roles.
  • Cisco Certified Network Professional, Collaboration
  • Cisco Certified Network Professional, Routing & Switching (strongly desirable)
  • Experience in a large enterprise converged UC deployments
  • Voice or video engineering experience
  • Experience in medium/large corporate voice and video rollout and support
  • Must have strong understanding of L1 to L4 networking
  • Heavy "hands on" technical experience of the following Cisco UC technologies: - Call Manager, Cisco Unity, Voice Gateways, CUBE, Telepresence, Jabber, WebEx, Spark, VCS, TMS, TCS, MCU's and Telepresence end points
  • Knowledge of video conferencing protocols, communications and standards, H.323, SIP, E.164
  • Knowledge of voice circuits, including SIP, TDM, etc.
  • Knowledge of QoS, SIP, H.323, RTP, SCCP, SRST, SIP and multicast. –
  • Knowledge of Network Management and experience with PRIME, Solarwinds, Netflow, Wireshark

Proven experience troubleshooting environments which include Cisco Unified communication & video conferencing infrastructure, Cisco routers and switches.


What we offer you

At BHP, we will provide you an environment to:

 

    • be autonomous and support (you) to use initiative;
    • be accountable and performance driven;
    • work flexibly with a focus on outcomes, not hours;
    • problem-solve collaboratively together;
    • activate your improvement mindset, experimentation and agile learning

 Supporting a diverse workforce

    • BHP value and respect employees, offering an inclusive and diverse environment where you'll experience:
    • dedicated leadership and female mentoring programs;
    • 18 weeks paid parental leave;
    • state-of-the-art facilities with WiFi enabled indoor and outdoor spaces collaboration and versatility;
    • parents room.

 

Join our Technology expansion

Take the next steps in pioneering your technology career and being a part of our Tech revolution.

For further information check www.bhp.com/techrevolution  or to immediately apply go to www./careers.bhp.com/cw/en/job/789065/technology-revolution

BHP is an equal opportunity employer and encourages applications from men and women of all ages, including people with a disability and Indigenous Australians.


About BHP

At BHP, our products are the essential building blocks of progress, fuelling change that lifts the living standards of millions of people around the world. Across our global operations, we are committed to working in ways that are true to Our BHP Charter values of Sustainability, Integrity, Respect, Performance, Simplicity and Accountability. Learn more about working at BHP and the exciting career opportunities that exist for professionals, undergraduates and graduates on our website: http://www.bhp.com/our-approach/work-with-us



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